Frequently Asked Questions
Everything you need to know about shopping with iHerb+
What are your shipping options and delivery times?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
What is your return policy for wellness products?
We accept returns on most unopened items within 30 days of purchase. For hygiene and safety reasons, certain health supplements and perishable goods may be excluded from our standard return policy.
How do you ensure the quality and authenticity of your products?
iHerb+ sources products directly from certified manufacturers. All items are stored in climate-controlled warehouses and undergo rigorous quality checks to ensure they meet industry safety standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer localized payment options for our international customers.
Are there any discounts for subscription or bulk orders?
Yes! Our 'Subscribe & Save' program offers a 10% discount on recurring deliveries, and we provide tiered pricing for bulk purchases on select health and beauty items.